Frequently Asked Questions
You may be wondering…
How do I begin therapy or life coaching step by step?
Click on any “Schedule Your Free Video Consultation” link or on the Client Portal tab on the navigation bar.
Choose a time that works well for you for your complimentary 15-minute video session.
Once Keli receives your request, she will approve it and send you two documents to complete on the client portal. You will receive these documents in your email.
You will receive an appointment reminder via email and text a few days before and right before your appointment. Click the link in the confirmation to join the video session.
If we decide to work together after our consultation, Keli will send you the remaining intake forms to complete effortlessly online in the client portal. We’ll schedule your first therapy session at that time. Keli schedules clients with standing appointments. Meaning you’ll have the same appointment weekly at the same time.
What are the benefits of therapy and Life Coaching?
Keli can help with various problems by supporting and teaching problem-solving and coping skills. Therapists are neutral, so I can give you a new or different way to look at a problem you've been having. The benefits of therapy rely on how ready and willing you are to change. Some of the benefits can include:
• Boosting your self-confidence or self-esteem
• Improving your communication skills
• Learning or finding new ways to deal with difficult situations
• Getting to know yourself better
• Breaking old habits and unhelpful thought processes and making new ones
• Rapidly improving intense emotions like sadness, anger, guilt, shame, or other tiresome feelings
• Sudden insights (Aha moments)
• Cognitive (thought) reorganization
• Calm and relaxed feelings in your body and mind
• New creative ways to adapt to our present world
How long can I expect to be in therapy?
Are you asking how long therapy will take because you struggle and want relief fast? If this is true for you, I want you to know that, on average, Keli’s new clients start seeing improvements more quickly than they thought was possible. After several sessions, they feel more hopeful that healing is possible.
The length of therapy varies from client to client. It depends on many factors, such as your goals, how often and consistently you attend therapy sessions, how much you want to change, and what concerns or problems you are working on in therapy. Some clients find 12-16 weeks sufficient to resolve immediate challenges. Recent stresses or issues can be solved in fewer meetings than problems that have been going on for a long time or involve trauma or abuse.
Therapy is a team effort, and Keli encourages you to tell her what you want. Long-term goals can be worked on in "chapters" if you like.
How long is each therapy session?
Most sessions last about 50-55 minutes. Some clients come in for “intensive treatment, " lasting two to four hours. The intensive treatment is generally for EMDR and must be arranged directly with Keli and in advance.
What are the steps to using my insurance to pay for my therapy?
If you use Aetna, UnitedHealthcare, or Cigna, Keli can bill your insurance company directly. She will send you a link for her biller, and you will provide your insurance information and a credit card on that portal for any co-pays.
How do I avoid no-show fees?
To avoid being charged $100 for sessions you cannot attend, please cancel your session at least 48 hours before your scheduled therapy session. You can cancel your sessions by telling Keli during a session, or you can log in to your client portal anytime to easily cancel and reschedule your sessions there.
I'm nervous about starting therapy and life coaching. Is that normal?
Any time we speak to someone for the first time about personal issues, it can be vulnerable and new, so nervousness is natural. It can be scary to think about opening up or crying in front of someone new, perhaps because you fear it will be awkward and uncomfortable. The fear around that can feel overwhelming. It takes courage to start going to therapy. The fact that you are on this website, looking for help, and reading this right now shows that you are brave and seeking help. When you have therapy with me, I’ll provide a space where you can be yourself and welcome all of the feelings you might have, including feeling nervous. I’m committed to finding a way to care for your nervousness and ensure sessions are as comfortable as possible.
What if I don't want to talk about something?
If something feels overwhelming or even terrifying to discuss, that’s normal. It can often feel difficult to talk about some things. During our sessions, you never have to discuss something you’re uncomfortable disclosing. I’ll guide you toward discovering what you feel comfortable sharing with me. Together we’ll work at a pace that feels good for you, and we can look at the tough stuff when you’re ready.
You can also tell me that you are nervous about opening up about something, and we can talk about that too. Whatever is present for you. Whatever you are going through. Bring that to our session, and we can explore it together.
I'm scared that you will think I'm a terrible person if I open up.
If you open up to me, I will not think you are a terrible person; I will assume you are courageous and strong. Many of my clients have had the same fear. I know what you are going through is common, based on decades of working with people like you. You’re a good person. Nothing you can say will cause me to judge you or think you are a terrible person, even if you’ve done “bad” things. Every person has done something “bad” in their life. I know that may be hard to believe right now, but you’ll discover I’m open and non-judgmental after working with me.
We all have our strengths and weaknesses and suffer in different ways. Everyone does the best they can with the skills, knowledge, and internal resources they have. Whatever you’re going through, I provide a safe space where you can feel heard and supported without judgment.
Does what we talk about in therapy remain confidential?
It can be worrying that something you say in therapy might get out into our close-knit community, so you should know that, unless you are suicidal, harming yourself, or someone else, what you say in sessions stays between you and me. I highly respect your privacy and value your trust. You can rest assured that you can talk about anything without fear that the information will get out.